- Shipping & Returns
Shipping & Returns
You may return most unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within three weeks of providing your package to the return shipper; however, in many cases you will receive a refund more quickly. This timelines takes into consideration the time that it takes for us to receive your return package from the shipper (5 to 10 business days), to process your return upon receipt (3 to 5 business days), and for your bank to process our refund request (2 to 6 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions on how to proceed.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for all of our items are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping company that we use, all weights will be rounded up to the next full pound.
We utilize the United States Postal Service (USPS) as our shipping carrier. Packages are shipped either First Class or Priority, dependent on weight. All shipped packages take between 2-3 days for domestic delivery. International delivery times can vary due to import and export protocols.